So, i ordered an item from Daraz which came 3 days ago. Immediately opening that , the item has rust and the key was broken and i initated a refund and the return process was approved yesterday. So today i got full amount of refund through my bank but no one collected the item today. Is the text in the image implying that i can keep the items and won’t have to refund it?
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No. Daraz simply does this because it will cost more to get it back from OP and ship back to seller.
~~I see skill issues in reading comprehension. It’s no longer yours. You aren’t entitled to “keep it”, because you got refunded for it – and thus it’s no longer yours to keep.~~
~~Either take it to Dex collection center, or set it aside until the collection shows up.~~
E: Forgot the /s, looks stupid without tone. You don’t need to do anything OP, just contact daraz CSR next time instead of asking us.
It works and they do return
happened once. purchase 250 jane mobile case. tried to return but got this msg. you keep the item and money.