Is Samsung liable for the damage due to software update?

Is Samsung liable for the damage due to software update?

Here’s the story:

I updated the software a few days ago and today, I noticed that half of my screen was very dim and other half was very bright.

I got scared. Firstly I thought it was permanent but as I searched online, turns out it’s a software issue. It was more evident being a software bug when the problem went away when I changed the display setting. (reduced the refresh rate from 120Hz to 60hz)

To clarify: My phone has never been in water, or been dropped or even scratched.

Is Samsung liable for the damages or do I have to spend over 20k for a new display, should the service center recommend?

The warranty period is over and I haven’t checked the insurance terms yet. Please help


View on r/Nepal by Dev-il_Jyu


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