Can bank refuse to accept small notes stack??

Can bank refuse to accept small notes stack??

Today I had to deposit some amount in a reputed A grade bank, NPR 6 laks to be exact. And out of these I had 2.5 lakhs in 100s stack. They outright refused to accept those notes claiming they cannot transfer it to central bank, their workflow would be delayed and their counting machine cannot handle this much. I had an argument with the manager as well since I believed I was not at fault. Was I at wrong here??


View on r/Nepal by lovbip


Nepal123

14 thoughts on “Can bank refuse to accept small notes stack??

  1. The job of the bank is to exchange and maintain the flow of money

    They are refusing to work and transfer the money to another bank

    Do banks only have one counting machine there must be 4-5

  2. That really is a testament of laziness on their part. No bank can refuse a reasonable, legal deposit of a client in Nepal. Personal Banking laws all over have been based upon “reasonability”, the juristic onus is on the bank and not the client to define what counts as “reasonable”— say, you can claim for payment on a cheque even after 5 years, some jurisdictions even allow that, but you wouldn’t do that in Nepal, since 6 months is considered “reasonable” (or more precisely, the bankers here asked the regulators and the central bankers to define it that way, citing various accounting and financial compliance issues and broader economic impact of the same)— so the golden rule for bankers would read: “if we think it’s legal to and reasonable too, you have to.” Now, deposits of any form of currency in any number or denomination, if within reason cannot be denied. Also they blatantly lied about not being able to transfer it to the central bank. Each commercial bank debit note has an equivalent treasury-bond backed credit note in the central bank; that’s how fractional reserve banking works. You should confront the manager of the branch.

  3. Again go to bank. Deposit the money. If they refuse to take deposit straight say i am complaining to NRB. Even if they wont accept that complain to NRB using their gunaso portal with time, branch, branch manager who refused to take deposit

  4. The subjected bank has to accept any form of currency even if it’s in a bundle of coins. If refused to do so you can literally lodge an official complaint of the respected bank and employee to nepal rashtra bank. NRB is really strict on these guidelines.

  5. I had taken 10 rupees INR notes worth thousands because the bank did not have higher currency notes. Now I am afraid to exchange it because I have a lot left. Let me know if the banks will accept that. If anyone knows.

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