Terms & Conditions

Welcome to nep123.com (“Platform”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of nep123.com, including browsing, registering, buying, selling, and any other interaction with the website.

By accessing, registering, or using nep123.com, you agree to be legally bound by these Terms. If you do not agree, please do not use the Platform.

1. Eligibility & Account Registration

  • You must be at least 18 years old to create an account or conduct transactions on nep123.com.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are fully responsible for all activities that occur under your account.

nep123.com reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Nature of the Platform

nep123.com is an online marketplace platform that enables independent vendors and businesses to list and sell products directly to buyers.

nep123.com:

  • Is not a buyer or seller of products
  • Does not set prices or control listings
  • Does not own, inspect, or guarantee any product
  • Does not process payments on behalf of vendors
  • Does not handle shipping, delivery, returns, or refunds

All transactions occur directly between buyers and vendors.

3. Buyer Terms

As a buyer, you agree that:

  • You will review product details carefully before purchasing
  • Any purchase contract is formed directly with the vendor, not nep123.com
  • Disputes regarding products, delivery, refunds, or warranties must be resolved with the vendor

nep123.com is not responsible for losses, damages, or disputes arising from vendor transactions.

4. Vendor (Seller) Terms

By registering as a vendor, you agree that:

  • You are legally permitted to sell the listed products
  • You are solely responsible for product accuracy, pricing, legality, and compliance
  • You will handle payments, shipping, delivery, returns, and customer support
  • You will not list prohibited, illegal, or misleading products
  • You will not misuse, distribute, or sell customer data

nep123.com reserves the right to suspend, restrict, or remove vendors who violate these Terms.

5. Payments & Transactions

  • All payments are handled directly between buyers and vendors or via third-party payment providers chosen by vendors.
  • nep123.com is not responsible for payment failures, fraud, chargebacks, or disputes.
  • Vendors are responsible for applicable taxes, duties, and legal obligations.

6. User Content & Listings

Users and vendors may upload content including product listings, descriptions, images, and reviews.

By submitting content, you confirm that:

  • You own the rights or have permission to use the content
  • The content is accurate and lawful
  • The content does not infringe third-party rights

nep123.com may remove content that violates these Terms without prior notice.

7. Prohibited Activities

Users must not:

  • Use the platform for unlawful purposes
  • Post false, misleading, or fraudulent listings
  • Attempt to manipulate prices, reviews, or ratings
  • Interfere with platform security or functionality
  • Harvest or misuse user data

Violation may result in account suspension or permanent termination.

8. Advertising & Third-Party Services

nep123.com displays third-party advertisements, including Google AdSense, and uses analytics services such as Google Analytics.

We do not endorse or control third-party services, websites, or advertisements. Use of third-party services is subject to their respective terms and policies.

9. Intellectual Property

All platform content, including logos, design, text, and software, is the property of nep123.com or its licensors.

Users may not copy, modify, distribute, or exploit platform content without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, nep123.com shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Losses arising from vendor transactions
  • Errors, interruptions, or service downtime

Use of the platform is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless nep123.com from any claims, damages, losses, or expenses arising from:

  • Your use of the platform
  • Your violation of these Terms
  • Your dealings with other users or vendors

12. Termination

nep123.com reserves the right to suspend or terminate any account at its sole discretion, with or without notice, for violations of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the platform constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in Nepal, without regard to conflict of law principles.

15. Contact Information

If you have questions regarding these Terms & Conditions, please contact us using the contact information provided on nep123.com.

nep123.com
An independent marketplace platform connecting buyers and sellers.